Electronic Prescription Service (EPS)

Start using EPS

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions. 

Benefits

If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.

The prescription is an electronic message so there is no paper prescription to lose.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.

You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

When will EPS be available to me?

EPS is available to you when both:

  • your GP surgery has the service and
  • the pharmacy you want to collect your medicines from has theservice.

Use the EPS map to see if EPS is available in your GP surgery or preferred pharmacy.

You can use NHS Choices to search by your address or the name of your practice or pharmacy. 

You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Electronic Prescribing is only available in England with the majority of surgeries now operating this service. More information about the NHS Electronic Prescription Service is available here.